Bespoke Software Development

At Polar Moment, we specialise in high-quality bespoke software development, crafted to solve your business’s unique challenges and drive measurable results. With over 18 years of industry experience, our ISO9001 and ISO27001-certified team has a track record of delivering secure, scalable, and innovative solutions that help businesses thrive in a competitive landscape.

Our Approach to Bespoke Software Development

We believe in a collaborative, personalised approach to every bespoke software development project. Working closely with our clients, we ensure each solution is meticulously tailored to your specific needs, delivering the flexibility, scalability, and reliability you require.

Discovery and Scoping

Our process begins with a deep dive into your business objectives. By collaborating with key stakeholders, we define the scope, requirements, and success metrics of your project, ensuring a clear roadmap for delivering impactful results.

Custom Design and Development

Our experienced developers design solutions uniquely suited to your business. By using agile methodologies, we remain adaptable to evolving requirements, delivering custom software that aligns perfectly with your goals.

Quality Assurance and Testing

Quality is at the core of what we do. Throughout development, we conduct extensive testing to ensure your software is secure, high-performing, and optimised for seamless operation.

Deployment and Support

When your bespoke software is ready, we manage a smooth deployment to ensure a flawless launch. Our commitment doesn’t end there—we provide continuous support and maintenance, keeping your systems secure and up-to-date.

Why Choose Polar Moment for Your Bespoke Software Development Project?

Proven Industry Expertise Across Multiple Sectors

Our team brings decades of expertise to each project, with experience across industries such as finance, media, and education. From retail card payment systems for Barclaycard to educational platforms, our bespoke software development solutions address complex challenges with precision.

Personalised Solutions to Meet Your Unique Needs

We recognize that every business is different, and so are our solutions. By taking a personalised approach to each project, we develop software that directly addresses your unique challenges, whether you’re looking to streamline operations or enhance scalability.

Certified Quality and Security Standards

Polar Moment holds ISO9001 and ISO27001 certifications, underscoring our commitment to quality and security. These standards ensure our bespoke software development projects meet the highest industry requirements for reliability and data protection.

End-to-End Service and Long-Term Support

Our comprehensive approach means we’re with you from concept to post-launch. Beyond deployment, we remain by your side to offer ongoing updates and support, ensuring your software continues to meet the needs of your business as it grows.

Our Leadership Team’s Expertise

At Polar Moment, our leadership team is made up of industry veterans with decades of experience in delivering high-quality, bespoke software solutions across various sectors.

Tim Stratton

Tim, a founding director of Polar Moment, is a highly skilled project manager with 30 years of experience in financial transactions and consultancy. He has led major projects like Retail Logic’s market-leading card payment systems (now part of Barclaycard).

John Rozek

John is a founding director of Polar Moment, with over 20 years of expertise in the payments industry. He has led innovative solutions for major clients like PayPal, Marks & Spencer, and Worldpay.

Paul Deed

Paul has led and delivered a wide range of bespoke software projects, including Ericsson’s Subito subtitling system and the Game Payment Technology cashless payment system, leveraging his expertise in Agile, AWS, and multiple programming languages across various industries.

This depth of knowledge and industry leadership ensures that every project we undertake is guided by proven expertise.

Case Studies in Bespoke Software Development

Subito Live Subtitling Platform for Ericsson Access Services

For Channel 4’s 2016 Paralympics coverage, Polar Moment developed Subito, a high-performance platform that handled over 933 hours of live subtitling across multiple channels. This solution enabled real-time accessibility under intense pressure, showcasing our ability to deliver complex, mission-critical software.

AWS Cloud Migration for an Educational Platform

Polar Moment partnered with an education provider to transition their phonics teaching platform to AWS, resulting in a more scalable, secure cloud environment. The migration improved performance and security, ensuring the platform could grow to meet increasing user demand.

Get In Touch

At Polar Moment, we are committed to delivering payments consultancy and software development services that drive tangible business results. Whether you need strategic advice, technical implementation, or training, our team is here to help. Contact us today to discuss how we can support your business.

Testimonials

“I have been hugely impressed with the way that Polar Moment have managed the migration of our website from the incumbent supplier to a new server. Customer service has been excellent, communication has been outstanding, downtime during the switchover was minimal due to prior testing and bug fixing. The team was proactive in monitoring the site in the period immediately following the handover and has made suggestions for improvements, which will be of great benefit to the college, our students, and users of the website. Emails are responded to very quickly. All in all, I am absolutely delighted with the service that has been provided by Polar Moment to date.”

“Throughout our relationship with Polar Moment, I’ve always been pleased and impressed with the support we’ve received. There’s an enthusiasm, attention to detail, and level of engagement that sets them apart. Earlier this year we suffered two P0 situations in two different countries within days of each other, both around high profile launch events, including one in the middle of a weekend. What I saw from Polar Moment was a standard of response well beyond anything I had experienced from other suppliers throughout my time here. Both issues were quickly resolved, and both launches were successful. Dealing as we do, in broadcast critical systems around the world, we’re inherently in a highly demanding and highly visible position. The fact that Polar Moment deliver very much at the upper end of our expectations, even in that context, is testament to the quality of the team there”.

“Pro-active approach in terms of highlighting issues that we were not previously aware of and continually chasing other stakeholders for their deliverables and updates to ensure timescales were met and costs minimised. Communication was always clear and effective.”